EMR and Usability

Electronic Medical Record (EMR) companies must pay close attention to the usability of their product. Usability is the idea of making software, in this case, easy for users to learn and operate. Patients and providers alike will get the most out of an EMR if the usability is at a high level. Understanding human behavior and designing software around the user are both key to creating an EMR with optimal usability.

The EMR Usability Group is a great resource that discusses and outlines key criteria of usability for an EMR program. Key components of Electronic Medical Records (EMR) usability is interface design, interface layout, and matching the office workflow.

EMR Usability:

- Simplicity

- Naturalness

- Consistency

- Minimizing Cognitive Load

- Efficient Interactions

- Forgiveness

- Feedback

- Effective Use of Language

- Effective Information Presentation

- Preservation of Context

Electronic Medical Records for Better Health Services

Electronic medical records serve numerous advantages to the healthcare industry including bringing about improvement in health services. The healthcare industry is being revolutionized with the introduction of electronic medical records that modernize and streamline patient record-keeping, with the goal of making care more efficient and reducing medical errors.

With the help of electronic medical records system, detailed patient history can be maintained with greater accuracy. Using an EMR can help doctors to eliminate confusion caused by illegible notes, and some experts feel that the initial cost of implementing the systems would be offset by the decrease in medical errors and unnecessary tests and treatments.

Implementation of an electronic medical records system can deliver numerous benefits including financial gains for the practice as well as hospitals, however its ability to bring about better health services to patients is considered to be a very important factor.

Important Functions of EMR Solutions

Thanks to the modern technology, there is no need for you to worry about filing huge numbers of paperwork into your patient's charts. With the use of EMR solutions, you can easily update the patient data and all other information regarding their health within your computer and save this important information at the same time.
EMR solutions are going to be needed in the future. It is important to learn the functions of EMR and how it fits into an office work flow:

1. Patient Charting

Patient visit information is put into templates or forms; to contain information such as vitals, complaints, medical histories, review of systems, physical exams, etc. Most EMR systems have pick lists, drop-down boxes, handwriting recognition, or voice recognition to accomplish patient charting.

2. Order Communication Systems

This is often referred to as a Computerized Physician Order Entry (CPOE). This allows the EMR system to communicate information with external systems such as laboratories, imaging centers, hospitals, and pharmacies via Health Level 7 Interfaces. This allows providers to send out lab requests, imaging requests, prescriptions, submit visit charges, and diagnosis codes to the office/billing system.

3. Clinical Decision-Making Support Systems

Alerts, reminders, and recommendations are built into the system allowing automatic clinical decision making with information in the database. It also helps doctors with coding and diagnosis. Many electronic medical records systems provide physicians with a recommended CPT code based off of Evaluation and Management (EM) rules. This allows physicians to bill payers at the highest possible rate for the services performed.

4. Document/ Image Management

It is important for offices to manage the enormous flow of paper entering their office. Offices are constantly flooded with patient intake forms, referring physician letters, lab reports, and faxes. EMRs allow doctors to access these documents on a intuitive user interface. Electronic medical records provide physicians a way to manage images such as x-rays, MRIs, and ultrasounds.

5. Patient Portal

Personal health records allow patients to access their health record from any computer with a secure internet connection. These programs include features such as appointment scheduling, refill requests, electronic intake forms, record access, outcome assessments and patient education. The patient can also grant other providers access to this information which allows provider-to-provider communication.

6. Statistics and Reporting

With the help of EMR solutions providers can create reports from databases for statistical purposes. This becomes especially useful in the case of drug recalls, health maintenance reminders and disease management.

Electronic Medical Records – A Must Have in Today’s Digital Age

Electronic Medical Records is a computerized medical record of a patient maintained in a clinic or a hospital, including the patient's demographics, medical history, treatment details etc.  Implementing EMR is a complex, expensive investment that has created a demand for Healthcare IT professionals and accounts for a growing segment of the healthcare workforce. As compared to EMR an Electronic Health Record (EHR) is a cumulative health record of an individual which is gathered across different healthcare institutions and maintained by licensed professionals involved in the person's health.

EMR refers to a paperless, digital and computerized system of maintaining patient data, designed to increase the efficiency and reduce documentation errors by streamlining the process. Electronic Medical Records (EMR) and Electronic Health Records (EHR) is an integral part of adoption of health information technology (HIT) and health information exchange (HIE). As part of the healthcare reform proposed by the Obama administration, up to 2 billion dollars is allocated to states for meaningful use of health IT and ensure that every person has access to EHRs by 2014.

A typical Electronic Medical Records vendor will focus on all of the business and technology needs of your practice, from choosing the best medical software solution for your needs, and making recommendations to ensure a successful installation. They can become a long-term partner if chosen wisely. For sure electronic medical records is a must have in today’s digital age.

Basics of Claim Form 1500

CMS 1500 forms are the universal claim forms used by medical providers to submit claims for their services to the insurance carriers. They are pre-printed red and white forms designed by the Centers for Medicare and Medicaid Services. They were formally known as HCFA 1500 forms but they were redesigned to allow for the reporting of the NPI, or National Provider Identifier.

The CMS form is sold by the United States government printer or any of your local printers in many different configurations such as single, multi-part or continuous feed. The original forms are used for making claim. You can get a copy from an online source but unfortunately, this cannot be used in making claims. This is because the form will be processed with the help of a scanner which require that the form be of certain color and quality, failure to which the contents of the form will not be read well.

It is very important that the CMS 1500 forms are completed properly to ensure that correct payment is made. If the form is not completed properly, the claim may be denied by the insurance carrier. Many providers have practice management software that completes the forms for them, but the information must still be loaded into the practice management software program properly in order for it to be printed out in the right format.

Many of the insurance carriers have different requirements for what information goes in each box on the claim form 1500. For example, if you are billing an insurance carrier that requires authorization for the services being billed and they assign an authorization number, they may require that the authorization number be in box 23. Other carriers do not require that anything be in box 23. It is important to know the different requirements for each of the insurance carriers that you bill to.

ONC Certified EMR

An ONC certified EMR is the one that which is certified by an ONC ATCB. ONC stands for (The Office of the National Coordinator). The certification guidelines and criteria are handled by ONC. Currently there are 6 organizations recognized by ONC as ATCB (authorized testing and certification body) namely Drummond Group, InfoGard Laboratories, Inc., SLI Global Solutions, ICSA Labs, and Surescripts LLC.

According to the ONC, aims, among other things, to improve the quality of health care while reducing costs; improve the coordination of care and information among hospitals, labs, physicians and other health care organizations; ensure that personal health records (PHR) remain secure, and promote the early detection, prevention and management of chronic illness. An ONC certified EMR could play a significant role in achieving above goals.

For the ONC to do its work, significant upgrades to health IT systems across the country will be necessary. To that end, and in response to provisions of the HITECH Act, the ONC drafted an interim final rule for an initial set of standards, implementation specifications and certification criteria for electronic health record (EHR) systems. 

The Health Information Technology for Economic and Clinical Health (HITECH) Act, a part of ARRA passed in 2009, created "new incentive payment programs to help health providers as they transition from paper-based medical records to EHRs.  Incentive payments totaling as much as $27 billion may be made under the program.  Individual physicians and other eligible professionals can receive up to $44,000 through Medicare and almost $64,000 through Medicaid.  Hospitals can receive millions." (Aug. 30, 2010)

The HHS further explains that "to qualify for the incentive payments, providers must not only adopt, but also demonstrate meaningful use of ONC certified EMR systems. Certifying bodies such as the ONC-ATCB ensure EHR users that their software will support the specific tasks of M

What Do You Understand By Certified EMR

A certified EMR is the one that which is certified by a certifying body. The certification guidelines and criteria are handled by ONC (The Office of the National Coordinator). Currently there are 6 organizations recognized by ONC as ATCB (authorized testing and certification body) namely Drummond Group, InfoGard Laboratories, Inc., SLI Global Solutions, ICSA Labs, and Surescripts LLC.

The ONC’s mission involves many aspects of health information technology (HIT), including policy coordination, strategic planning for the adoption of health IT and health information exchanges (HIE), establishing governance for the Nationwide Health Information Network and, above all, promoting a national health IT infrastructure.

This last mission, according to the ONC, aims, among other things, to improve the quality of health care while reducing costs; improve the coordination of care and information among hospitals, labs, physicians and other health care organizations; ensure that personal health records (PHR) remain secure, and promote the early detection, prevention and management of chronic illness.

For the ONC to do its work, significant upgrades to health IT systems across the country will be necessary. To that end, and in response to provisions of the HITECH Act, the ONC drafted an interim final rule for an initial set of standards, implementation specifications and certification criteria for electronic health record (EHR) systems.

The Health Information Technology for Economic and Clinical Health (HITECH) Act, a part of ARRA passed in 2009, created "new incentive payment programs to help health providers as they transition from paper-based medical records to EMRs.  Incentive payments totaling as much as $27 billion may be made under the program.  Individual physicians and other eligible professionals can receive up to $44,000 through Medicare and almost $64,000 through Medicaid.  Hospitals can receive millions." (Aug. 30, 2010)

The HHS further explains that "to qualify for the incentive payments, providers must not only adopt, but also demonstrate meaningful use of certified EMR systems. Certifying bodies such as the ONC-ATCB ensure EMR users that their (EMR certified) software will support the specific tasks of Meaningful Use.